All Systems Operational

AP Essentials ? Operational
90 days ago
99.91 % uptime
Today
TotalAgility ? Operational
90 days ago
100.0 % uptime
Today
Printix ? Operational
90 days ago
99.99 % uptime
Today
eInvoice Network ? Operational
90 days ago
99.99 % uptime
Today
Supplier Portal ? Operational
90 days ago
100.0 % uptime
Today
eInvoice Connect ? Operational
90 days ago
100.0 % uptime
Today
RPA ? Operational
90 days ago
100.0 % uptime
Today
SignDoc ? Operational
90 days ago
100.0 % uptime
Today
Exder ? Operational
90 days ago
100.0 % uptime
Today
Power PDF Cloud Licensing Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

TTA Cloud - EMEA Dev Upgrade Oct 30, 2025 20:00 - Oct 31, 2025 00:00 UTC

The *.ttaeu.dev.tungstencloud.com environment will be upgraded to 2025.2 This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Posted on Sep 12, 2025 - 20:31 UTC

TTA Cloud - EMEA Lower Upgrade Nov 7, 2025 20:00 - Nov 8, 2025 00:00 UTC

The *.ttaeu.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, dev6, dev7, dev8, uat, modeltrain, preprod) will be upgraded to 2025.2. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Posted on Sep 12, 2025 - 20:35 UTC

TTA Cloud - EMEA Live Upgrade Nov 15, 2025 16:00-20:00 UTC

The *.ttaeu.tungstencloud.com environment will be upgraded to 2025.2. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Posted on Sep 12, 2025 - 20:39 UTC
Sep 18, 2025

No incidents reported today.

Sep 17, 2025
Resolved - This incident has been resolved.
Sep 17, 14:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 10:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 10:30 UTC
Update - We are continuing to investigate this issue.
Sep 16, 09:48 UTC
Investigating - We are aware of an issue which may be causing intermittent print failures or slow printing and are currently investigating.
Sep 16, 07:09 UTC
Sep 16, 2025
Sep 15, 2025

No incidents reported.

Sep 14, 2025
Completed - The scheduled maintenance has been completed.
Sep 14, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 11:00 UTC
Scheduled - We are performing maintenance of the eInvoice Network - US File Transfer Service. During this maintenance window, the service will be unavailable or show a delay in responses and performance.

Once we have completed our maintenance, you will be able to use the above services as usual.

If your system encounters an error during automatic submission, you may need to attempt to re-connect once the maintenance is completed.

Sep 12, 10:23 UTC
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025
Postmortem - Read details
Sep 12, 08:17 UTC
Resolved - This incident has been resolved.
Sep 10, 16:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 16:00 UTC
Investigating - We are currently investigating an issue with slow processing of emails.
Sep 10, 15:58 UTC
Sep 9, 2025
Postmortem - Read details
Sep 11, 18:15 UTC
Resolved - This incident has been resolved.
Sep 9, 14:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results. No user intervention is required.
Sep 8, 14:03 UTC
Identified - Post Printix 2025.3 deployment on cloud side sign in fails on Go HP OXPd with an error.
Investigation is in progress.
To resolve "Update" (or re-install) of Printix Go is required through the Printix Administrator.

Sep 8, 07:29 UTC
Sep 8, 2025
Sep 7, 2025

No incidents reported.

Sep 6, 2025
Completed - The scheduled maintenance has been completed.
Sep 6, 16:08 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 6, 16:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 09:00 UTC
Scheduled - Dear Printix User,

Printix 2025.3 will be deployed September 6, 2025.

What’s New in Printix 2025.3

Platform Enhancements

Windows Arm Processor Support: Now supports the latest Windows ARM devices, including new Microsoft Surface tablets with Snapdragon processors.

Capture SDK Enhancements: Added metadata support for improved workflow integration.

EU Data Act Compliance: Facilitate data export per Data Act requirements.

MFD Go Client Enhancements

Copy / Basic Accounting: Added for Brother and HP OXPD platforms

Metadata for Capture: Now supported on HP OXPD platform


Take Note

Mobile App Update Required:
An updated Printix Mobile App is available on the Apple App and Google Play Stores. To support upcoming core service enhancements and ensure uninterrupted access, e nd users must update the Printix Mobile App by August 30, 2025.

PC and Mac Client Updates:
Clients will not be automatically updated in this release and are on hold until March 2026.
A new set of enterprise-friendly deployment options will arrive in early 2026, offering:

Phased deployments

Client version control

Option to opt out of automatic updates

Automated updates will remain available as a choice.

In the meantime, clients may still be updated manually or by the customers preferred deployment option.

Resources
* Printix Quick Links– New Release Notes will be posted by September 6: https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce9/page/36007.html

* Print & Workplace Automation Partner Sales Enablement Resources / Webinar recording– Enablement materials will be posted once available: https://tungstenautomation.highspot.com/signin

* Tungsten Automation Enablement University: https://tungstenautomation.highspot.com/signin

Thank you for your continued partnership.

Aug 28, 08:33 UTC
Completed - The scheduled maintenance has been completed.
Sep 6, 13:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 12:00 UTC
Scheduled - The *.ttaeu.tungstencloud.com environment will be upgraded to fix pack 9 (8.1.0.9). This will result in a complete outage of all live environments during the maintenance window.
Jul 31, 13:32 UTC
Sep 5, 2025

No incidents reported.

Sep 4, 2025
Completed - The scheduled maintenance has been completed.
Sep 4, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 07:30 UTC
Scheduled - This notification is for upcoming scheduled maintenance for APS SFTP. During maintenance services will not be interrupted, however you may experience a brief drop in performance for a short period.
Sep 4, 06:57 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 08:17 UTC
Scheduled - Dear Printix User,

An updated version of the Printix Mobile App is being released to support upcoming enhancements to the core Printix service.
To ensure uninterrupted access and functionality, please update your Printix Mobile App before August 30, 2025.
The new version will be available on the Apple App Store and Google Play Store.

Thank you for your continued support.

The Printix Team
Tungsten Automation

Aug 13, 13:13 UTC