Europe Americas APAC

All Systems Operational

Uptime over the past 90 days. View historical uptime.
AP Essentials Operational
90 days ago
100.0 % uptime
Today
TotalAgility Operational
90 days ago
100.0 % uptime
Today
Printix Operational
90 days ago
99.95 % uptime
Today
eInvoice Network Operational
90 days ago
99.99 % uptime
Today
Supplier Portal Operational
90 days ago
100.0 % uptime
Today
eInvoice Connect Operational
90 days ago
100.0 % uptime
Today
RPA Operational
90 days ago
100.0 % uptime
Today
SignDoc Operational
90 days ago
100.0 % uptime
Today
Exder Operational
90 days ago
100.0 % uptime
Today
Power PDF Cloud Licensing Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

APS Important notice Mar 31, 2026 00:00-00:01 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 2026 - 09:32 UTC
Scheduled - Scheduled - IP address change
Starting March 31, 2026, Tungsten AP Essentials will use new IP addresses when connecting to various target systems. If you restrict access by IP address, you must update your network configuration before this date.

As of March 31, the old IP addresses will no longer be used.

For more information visit: https://docs.readsoftonline.com/help/eng/partner/admin-center/c_the_target_system_configuration_dialog_sftp_settings.html#rso131220017_the_target_system_configuration_dialog__sftp_settings__ip_addresses
Jan 23, 2026 - 09:31 UTC
Mar 30, 2026

No incidents reported today.

Mar 29, 2026

No incidents reported.

Mar 28, 2026
TTA Cloud - EMEA Live Upgrade
Completed - The scheduled maintenance has been completed.
Mar 28, 18:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 18:00 UTC
Scheduled - The *.ttaeu.tungstencloud.com environment will be upgraded to 2026.1.3.0.215. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.1.3.0.215 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Mar 12, 16:44 UTC
eInvoice Connect
Completed - The scheduled maintenance has been completed.
Mar 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 07:00 UTC
Scheduled - This notification is for upcoming scheduled maintenance for Tungsten eInvoice Connect.
During this time, you may experience a brief service outage.
Mar 27, 12:13 UTC
Mar 27, 2026
eInvoice Network - Maintenance on File Transfer Service
Completed - The scheduled maintenance has been completed.
Mar 27, 03:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 02:38 UTC
Scheduled - We will be performing maintenance on the EU file transfer infrastructure to address performance issues. During this window, customers may experience brief connection interruptions when sending or receiving files. The maintenance is expected to last approximately 30 minutes.

If you experience a failed transfer during this period, please retry as per standard process. We apologise for any inconvenience.
Mar 27, 02:37 UTC
Mar 26, 2026
Printix - Slow Performance
Resolved - We have identified the reason for the issue, applied measures and restored normal service operation.
Mar 26, 14:23 UTC
Identified - We have identified the issue and are working on a resolution.
Mar 26, 13:46 UTC
Investigating - We are aware of an issue causing slow performance for some customers and are working to restore full service as quickly as possible.

Further updates will be provided as more information becomes available.
Mar 26, 13:07 UTC
e-Invoice Connect - Service Degradation
Resolved - Normal service has been restored. The issue affecting clearance and retrieval of invoices has been addressed.

We apologize for any inconvenience caused and thank you for your patience.
Mar 26, 10:55 UTC
Monitoring - We are continuing to monitor the situation. We have seen improvement in the clearance and retrieval of invoices, with normal flow beginning to resume. Our teams remain engaged and are closely monitoring service stability. Further updates will be provided as more information becomes available.
Mar 25, 16:14 UTC
Investigating - We are currently experiencing a degradation of service affecting our operations in Poland. This may impact the clearance and retrieval of invoices from KSeF.

Our teams are aware of the issue and are actively investigating the root cause. We are working to restore full service as quickly as possible.

We apologize for any inconvenience caused and appreciate your patience. Further updates will be provided as more information becomes available.
Mar 25, 10:40 UTC
e-Invoice Network - Service Degradation
Resolved - Normal service has been restored. The issue affecting clearance and retrieval of invoices from KSeF and ANAF in Poland and Romania has been addressed.

We apologize for any inconvenience caused and thank you for your patience.
Mar 26, 10:54 UTC
Monitoring - We are continuing to monitor the situation. We have seen improvement in the clearance and retrieval of invoices, with normal flow beginning to resume. Our teams remain engaged and are closely monitoring service stability. Further updates will be provided as more information becomes available.
Mar 25, 16:14 UTC
Investigating - We are currently experiencing a degradation of service affecting our operations in Poland and Romania. This may impact the clearance and retrieval of invoices from KSeF and ANAF. Our teams are aware of the issue and are actively investigating the root cause. We are working to restore full service as quickly as possible.

We apologize for any inconvenience caused and appreciate your patience. Further updates will be provided as more information becomes available.
Mar 25, 10:39 UTC
Mar 25, 2026
Printix - Slow Performance
Resolved - We have applied a fix and seen improvements, the service is operational.
Mar 25, 16:46 UTC
Update - We are continuing to work on a fix for this issue.
Mar 25, 14:49 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 25, 13:52 UTC
Investigating - We are aware of an issue causing slow performance for our customers. We are working to restore full service as quickly as possible.

We apologize for any inconvenience caused and appreciate your patience. Further updates will be provided as more information becomes available.
Mar 25, 11:46 UTC
Printix - Maintenance
Completed - The scheduled maintenance has been completed.
Mar 25, 16:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 16:30 UTC
Scheduled - To safeguard Printix service performance levels we are performing a restart of a service component. Users might experience further slowness; full performance to be restored over the next 30 minutes from this post
Mar 25, 16:27 UTC
Mar 24, 2026
Printix - Connection issues
Resolved - The issue has been resolved and the service is operational.
Mar 24, 08:40 UTC
Monitoring - A fix has been applied and we are seeing improvements.
Mar 24, 08:29 UTC
Identified - We have identified the issue and are working on a fix.
Mar 24, 08:26 UTC
Investigating - We have observed intermittent connection issues with the service and are investigating.
Mar 24, 08:18 UTC
Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026
Printix - Backend Maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 10:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Mar 21, 09:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 09:00 UTC
Scheduled - We will be restarting services related to Ricoh Capture.
During this time, any active scan may fail.

If your scan is interrupted, please restart your scan job.
Mar 20, 10:15 UTC
Mar 20, 2026
TTA Cloud - EMEA Lower Upgrade
Completed - The scheduled maintenance has been completed.
Mar 20, 20:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 19:00 UTC
Scheduled - IMPORTANT UPDATE: Please be advised that the *.ttaeu.dev.tungstencloud.com lower (dev2, dev3, dev4, dev5, dev6, dev7, dev8, uat, modeltrain, preprod) tenant systems will be upgraded to 2026.1.3.0.215. There may be a short outage as the upgrade is rolled out.

For this Fix pack, there is a need to update 1 on-premise component -

Integration Server (IS) 2026.1.3

If you have any further questions about the upgrade requirements, please submit a case to Tungsten Technical Support.
Mar 12, 16:39 UTC
Mar 19, 2026

No incidents reported.

Mar 18, 2026
Printix - Backend Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 22:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:42 UTC
Scheduled - We will be restarting services related to Ricoh Capture.
During this time, any active scan may fail.

If your scan is interrupted, please restart your scan job.
Mar 18, 15:09 UTC
Mar 17, 2026
APS maintenance - EU
Completed - The scheduled maintenance has been completed.
Mar 17, 17:43 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 17, 16:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 16:30 UTC
Scheduled - We will be performing scheduled maintenance for AP Essentials to improve our systems. All services remain available during this period. While no impact to availability is expected, you may notice brief periods of slower performance.
Mar 9, 15:17 UTC
Printix - Backend Maintenance
Completed - The Printix backend maintenance that was planned on the 21st of March 2026 has been cancelled.
Mar 17, 07:18 UTC
Scheduled - Printix maintenance has been postponed and is expected be done on the 21st of March from 09:00 to 13:00 UTC. This will be confirmed shortly.

This maintenance is for backend system upgrades and improvements.
During this time, you may experience a brief service outage.

We’re sorry for any inconvenience this may cause.
Mar 10, 14:41 UTC
Mar 16, 2026
TTA Cloud - EMEA Dev Upgrade
Completed - The scheduled maintenance has been completed.
Mar 16, 19:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 13, 14:29 UTC
Scheduled - IMPORTANT UPDATE: Please be advised that the *.ttaeu.dev.tungstencloud.com (dev) tenant systems will be upgraded to 2026.1.3.0.215. There may be a short outage as the upgrade is rolled out.

For this Fix pack, there is a need to update 1 on-premise component -

Integration Server (IS) 2026.1.3

If you have any further questions about the upgrade requirements, please submit a case to Tungsten Technical Support.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights
Mar 12, 16:31 UTC
eInvoice Network - Maintenance on File Transfer Service
Completed - The maintenance has been completed, services are operating as expected.
Mar 16, 08:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 08:00 UTC
Scheduled - We will be performing maintenance on the EU file transfer infrastructure to address performance issues. During this window, customers may experience brief connection interruptions when sending or receiving files. The maintenance is expected to last approximately 30 minutes.

If you experience a failed transfer during this period, please retry as per standard process. We apologise for any inconvenience.
Mar 16, 07:57 UTC
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