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All Systems Operational

Uptime over the past 90 days. View historical uptime.
AP Essentials ? Operational
90 days ago
99.99 % uptime
Today
TotalAgility ? Operational
90 days ago
100.0 % uptime
Today
Printix ? Operational
90 days ago
99.99 % uptime
Today
eInvoice Network ? Operational
90 days ago
99.77 % uptime
Today
Supplier Portal ? Operational
90 days ago
100.0 % uptime
Today
eInvoice Connect ? Operational
90 days ago
100.0 % uptime
Today
RPA ? Operational
90 days ago
100.0 % uptime
Today
SignDoc ? Operational
90 days ago
100.0 % uptime
Today
Exder ? Operational
90 days ago
100.0 % uptime
Today
Power PDF Cloud Licensing Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TTA Cloud - EMEA Dev Upgrade Dec 1, 2025 17:00-21:00 UTC

Update - The *.ttaeu.dev.tungstencloud.com environment will be upgraded to 2025.2.2 This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Nov 19, 2025 - 16:49 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 31, 2025 - 18:05 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 31, 2025 - 12:54 UTC
Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 30, 2025 - 15:19 UTC
Scheduled - The *.ttaeu.dev.tungstencloud.com environment will be upgraded to 2025.2.1 This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Sep 12, 2025 - 20:31 UTC

TTA Cloud - EMEA Lower Upgrade Dec 5, 2025 17:00-21:00 UTC

Update - The *.ttaeu.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, dev6, dev7, dev8, uat, modeltrain, preprod) will be upgraded to 2025.2.2. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Nov 19, 2025 - 16:54 UTC
Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 30, 2025 - 15:20 UTC
Scheduled - The *.ttaeu.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, dev6, dev7, dev8, uat, modeltrain, preprod) will be upgraded to 2025.2.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Sep 12, 2025 - 20:35 UTC

TTA Cloud - EMEA Live Upgrade Dec 12, 2025 20:00 - Dec 13, 2025 00:00 UTC

The *.ttaeu.tungstencloud.com live environment will be upgraded to 2025.2.2. This will result in a complete outage of all live environments during the maintenance window.
Posted on Oct 17, 2025 - 17:08 UTC

Printix Maintenance - Customer Action Required Jan 10, 2026 00:00-00:01 UTC

Dear Printix Customer,

As part of the next Printix upgrade to 2025.4, enhancements to the Printix Capture-to-Cloud service will go live on 10th January 2026.

To ensure uninterrupted service to the Printix Capture service, please whitelist list following IP address:
172.211.154.155.

https://docshield.tungstenautomation.com/Printix/en_US/help/admin/Printix_admin/t_how_to_add_azure_blob_storage.html

Thank you for your continued support.
The Printix Team
Tungsten Automation
Posted on Nov 19, 2025 - 15:53 UTC
Nov 23, 2025

No incidents reported today.

Nov 22, 2025
eInvoice Network - Maintenance on Saturday, November 22
Completed - The scheduled maintenance has been completed.
Nov 22, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 08:01 UTC
Scheduled - Dear customer,

We will be carrying out maintenance on Saturday, November 22, 2025. The maintenance will start at 8:00 a.m. UK time and is expected to be completed by 6:00 p.m. UK time.

The following services and applications will not be available for use, or may show a delay in responses and performance:

Tungsten Automation Portal
E-Invoicing Services
Purchase Order Service
Invoice Status Service
Tungsten Automation Reporting
Tungsten Automation Archive

Once we have completed our maintenance, you will be able to use the Tungsten Portal and all Tungsten Network Services as usual.

We're sorry for any inconvenience this may cause.

Kind Regards,
Tungsten Automation
Nov 20, 11:18 UTC
eInvoice Connect - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 08:00 UTC
Scheduled - This notification is for upcoming scheduled maintenance for Tungsten eInvoice Connect.
During the maintenance window the service will be unavailable.
Nov 20, 09:05 UTC
Printix - Backend Maintenance
Completed - The scheduled maintenance has been completed.
Nov 22, 14:11 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 22, 14:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 09:17 UTC
Scheduled - Printix maintenance is scheduled for 22nd November from 09:00 to 15:00 UTC.

This maintenance is for backend system upgrades and improvements. During this time, you may experience a brief service outage.

We’re sorry for any inconvenience this may cause.
Nov 13, 07:16 UTC
Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025
eInvoice Network - Portal login issue
Resolved - We have been monitoring throughout the last hour and services have remained stable. Resolving the incident.
Nov 18, 16:05 UTC
Monitoring - A fix has been implemented by Cloudflare and we believe the Portal service is stable. We are continuing to monitor for errors to ensure all services are back to normal.
Nov 18, 15:04 UTC
Investigating - The cause of this incident is identified as the wider service outage from Cloudflare as reported on their status page https://www.cloudflarestatus.com/. As advised on the page, they continue to work to restore service.
Nov 18, 13:31 UTC
Nov 17, 2025
TeN Portal - Multiple features affected
Resolved - Full service is now restored after changes made by our team, we apologise for the interruption to service and will investigate fully to ensure the root cause is fully understood and necessary actions taken to avoid reoccurrence.
Nov 17, 21:43 UTC
Identified - The service status remains unchanged and we continue to work to resolve this incident with our service provider. `
Nov 17, 21:11 UTC
Investigating - We are aware and currently working on a high priority issue affecting multiple features of TeN Portal, including:
Reporting
Saved invoices
Company details
Nov 17, 18:31 UTC
Exder - Maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 17:00 UTC
Scheduled - This notification is for upcoming scheduled maintenance for Exder. During the maintenance window the service will be unavailable.
Nov 17, 13:57 UTC
Nov 16, 2025

No incidents reported.

Nov 15, 2025
TTA Cloud - EMEA Live Upgrade
Completed - The scheduled maintenance has been completed.
Nov 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 16:00 UTC
Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 30, 15:20 UTC
Scheduled - The *.ttaeu.tungstencloud.com environment will be upgraded to 2025.2.1. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Sep 12, 20:39 UTC
Nov 14, 2025

No incidents reported.

Nov 13, 2025
Printix - Delay on Capture scanning
Resolved - This incident has been resolved.
Nov 13, 16:49 UTC
Investigating - We are currently experiencing a delay with the Capture Scanning service. We are actively working to resolve the issue.

Sorry for the inconvenience
Nov 13, 12:30 UTC
Printix - Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Nov 13, 10:58 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 13, 10:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:00 UTC
Scheduled - A maintenance window is being scheduled for the 13th of November at 10 AM UTC. No downtime is expected with this update. Fixes for the following issue will be deployed:

961471: Data Extract failures against own Analytics database which also led to long completion time.

Thank you,
Your Printix Team
Nov 11, 17:21 UTC
Nov 12, 2025
Power PDF - Power PDF 2025.3
Completed - The scheduled maintenance has been completed.
Nov 12, 06:38 UTC
Scheduled - We will be performing scheduled maintenance on 11th November from 18:00 to 00:00 UTC.
During this time, some customers may experience temporary interruptions when accessing the service.

We’re sorry for any inconvenience this may cause.
Nov 11, 16:53 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Supplier Portal – Performance Degradation
Resolved - The performance issue affecting some customers has been resolved. We’ll continue to monitor performance to ensure stability.

Thank you for your patience while we worked through this issue.
Nov 10, 09:28 UTC
Identified - We are still experiencing performance issues affecting some customers. However, our team has made progress in identifying and resolving the underlying causes. We’re continuing to work toward full resolution as quickly as possible
Oct 31, 16:01 UTC
Investigating - We’re currently experiencing performance issues affecting access to the Supplier Portal for some customers. Our team is actively working to restore normal service as quickly as possible.

We appreciate your patience and will provide an update once everything is back to normal.
Oct 28, 09:24 UTC
Nov 9, 2025

No incidents reported.

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