Europe Americas APAC
Printix Client Proxy Issue
Identified - We are investigating a limited issue that may impact upgrades on Printix clients configured to use a proxy.
We have paused auto-updates temporarily while we investigate.

If you are experiencing issues with the client after upgrade please refer to the below article:
https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce10/page/41012.html
Mar 29, 2025 - 18:18 GMT
Uptime over the past 90 days. View historical uptime.
AP Essentials ? Operational
90 days ago
100.0 % uptime
Today
TotalAgility ? Operational
90 days ago
100.0 % uptime
Today
Printix ? Operational
90 days ago
99.98 % uptime
Today
eInvoice Network ? Operational
90 days ago
100.0 % uptime
Today
Supplier Portal ? Operational
90 days ago
100.0 % uptime
Today
eInvoice Connect ? Operational
90 days ago
100.0 % uptime
Today
RPA ? Operational
90 days ago
100.0 % uptime
Today
SignDoc ? Operational
90 days ago
100.0 % uptime
Today
Exder ? Operational
90 days ago
100.0 % uptime
Today
Power PDF Cloud Licensing Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TTA Cloud - EMEA Dev Upgrade Apr 4, 2025 21:00 - Apr 5, 2025 01:00 IST

The *.ttaeu.dev.tungstencloud.com environment will be upgraded to 8.1.0.5. This will result in a complete outage of all dev environments during the maintenance window. All TotalAgility customers must upgrade their integration servers and transformation designer after maintenance is complete. If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.5 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Posted on Mar 27, 2025 - 12:16 GMT

TTA Cloud - EMEA Lower Upgrade Apr 11, 2025 20:00 - Apr 12, 2025 00:00 IST

The *.ttaeu.dev.tungstencloud.com lower environments (dev2, dev3, UAT, etc.) will be upgraded to 8.1.0.5. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete. If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.5 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Posted on Mar 27, 2025 - 12:18 GMT

TTA Cloud - EMEA Live Upgrade Apr 26, 2025 19:00-23:00 IST

The *.ttaeu.tungstencloud.com environment will be upgraded to 8.1.0.5. This will result in a complete outage of all live environments during the maintenance window. All TotalAgility customers must upgrade their integration servers and transformation designer after maintenance is complete. If Professional Services (PS) assistance is needed for the TotalAgility 8.1.0.5 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Posted on Mar 27, 2025 - 12:20 GMT
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Printix Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Mar 29, 11:03 GMT
Update - Maintenance has been completed and all services are operational.
Mar 29, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 10:00 GMT
Scheduled - To address the major incident that occurred on Monday, 24th March, we will be performing emergency maintenance on the Printix backend services on Saturday the 29th March.

Some customers may experience performance issues during this period while we implement the necessary Change to restore full service reliability.

We apologise for the inconvenience and appreciate your patience as we work to restore full service reliability.
Mar 26, 15:41 GMT
Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025
Printix - The service is currently experiencing an issue
Postmortem - Read details
Mar 25, 15:48 GMT
Resolved - This incident has been resolved.
Mar 24, 09:08 GMT
Update - The Printix Service has now been restored.

Thank you for your patience, and we apologise for any inconvenience this may have caused.
Mar 24, 09:01 GMT
Update - The Printix Service is continuing to recover, and performance is improving. However, some users may still experience issues. Our team is actively monitoring and working to fully restore the service.
Mar 24, 08:55 GMT
Update - The Printix Service is now coming back online. You may experience some performance issues as the service is fully restored. Our team continues to monitor the situation to ensure stability.

We apologise for any inconvenience caused.
Mar 24, 07:49 GMT
Update - We are continuing to investigate this issue.
Mar 24, 07:47 GMT
Investigating - We are currently experiencing an issue causing the Printix Service to be unavailable. Our team is actively investigating and working to resolve the issue as quickly as possible.

We will provide updates as soon as we have more information.
Mar 24, 07:46 GMT
Mar 23, 2025

No incidents reported.

Mar 22, 2025
eInvoice Connect Maintenance
Completed - The scheduled maintenance has been completed.
Mar 22, 14:37 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 09:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time.
Mar 22, 08:31 GMT
Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

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