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All Systems Operational

Uptime over the past 90 days. View historical uptime.
AP Essentials Operational
90 days ago
99.99 % uptime
Today
TotalAgility Operational
90 days ago
100.0 % uptime
Today
Printix Operational
90 days ago
100.0 % uptime
Today
eInvoice Network Operational
90 days ago
99.77 % uptime
Today
Supplier Portal Operational
90 days ago
99.74 % uptime
Today
eInvoice Connect Operational
90 days ago
100.0 % uptime
Today
RPA Operational
90 days ago
100.0 % uptime
Today
SignDoc Operational
90 days ago
100.0 % uptime
Today
Exder Operational
90 days ago
100.0 % uptime
Today
Power PDF Cloud Licensing Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

TTA Cloud - EMEA Live Upgrade Dec 12, 2025 20:00 - Dec 13, 2025 00:00 UTC

The *.ttaeu.tungstencloud.com live environment will be upgraded to 2025.2.2. This will result in a complete outage of all live environments during the maintenance window.
Posted on Oct 17, 2025 - 17:08 UTC

Printix Maintenance - Customer Action Required Jan 10, 2026 00:00-00:01 UTC

Dear Printix Customer,

As part of the next Printix upgrade to 2025.4, enhancements to the Printix Capture-to-Cloud service will go live on 10th January 2026.

To ensure uninterrupted service to the Printix Capture service, please whitelist following IP address:
172.211.154.155.

https://docshield.tungstenautomation.com/Printix/en_US/help/admin/Printix_admin/t_how_to_add_azure_blob_storage.html

Thank you for your continued support.
The Printix Team
Tungsten Automation
Posted on Nov 19, 2025 - 15:53 UTC

Printix - 2025.4 Deployment Jan 10, 2026 10:00-20:00 UTC

Printix 2025.4 will be deployed on January 10, 2025.

What’s New in Printix 2025.4

Platform Enhancements

Cloud Agnostic S3 Compatibility: Enables greater flexibility with cloud-agnostic integrations for seamless, enterprise-wide print workflows.

Capture Data Sovereignty: Support local data retention by enabling data to remain within your infrastructure. This is achieved by bypassing Printix Cloud-based document processing and routing.


MFD Go Client Enhancements

Basic Accounting: Added for Canon platform
Capture Metadata: Now supported on Ricoh platform
Capture Scan Setting: Now supported on Ricoh platform
Capture Zero Trust: Now supported on Ricoh platform


Take Note

Starting with Printix 2025.4:
Windows 10 will no longer be supported, in line with Microsoft’s end of support. We’ll still assist with support tickets, but fixes may require upgrading to Windows 11. Thank you for your understanding .

PC and Mac Client Updates:
Clients will not be automatically updated in this release and are on hold until early 2026.
A new set of enterprise-friendly deployment options will arrive in early 2026, offering:

Phased deployments

Client version control

Option to opt out of automatic updates



Automated updates will remain available as a choice.

In the meantime, clients may still be updated manually or by the customers preferred deployment option.

Resources

Printix Quick Links – New Release Notes will be posted by Janaury 10, 2025.
https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce9/page/36007.html

Print & Workplace Automation Partner Sales Enablement Resources / Webinar recording – Enablement
recording and materials will be posted once available
https://tungstenautomation.highspot.com/items/66ea3e6ded71e6cbfc2e11eb?lfrm=shp.0

Tungsten Automation Enablement University
https://tungstenautomation.highspot.com/spots/6543cdc88ea432ce55edb369?source=teams

Thank you for your continued partnership.
Posted on Dec 04, 2025 - 18:15 UTC
Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025
Supplier Portal - Performance Issues
Resolved - This incident has been resolved.
Dec 6, 14:19 UTC
Monitoring - A fix has been implemented, we are monitoring the results and expect full resolution shortly.
Dec 6, 11:47 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 10:04 UTC
Update - We’re currently experiencing performance issues affecting access to the Supplier Portal for some customers. Our team is actively working to restore normal service as quickly as possible.

We appreciate your patience and will provide an update once everything is back to normal.
Dec 6, 08:44 UTC
Investigating - We’re currently experiencing performance issues affecting access to the Supplier Portal for some customers. Our team is actively working to restore normal service as quickly as possible.

We appreciate your patience and will provide an update once everything is back to normal.
Dec 6, 08:24 UTC
Dec 5, 2025
TTA Cloud - EMEA Lower Upgrade
Completed - The scheduled maintenance has been completed.
Dec 5, 18:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 17:00 UTC
Scheduled - The *.ttaeu.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, dev6, dev7, dev8, uat, modeltrain, preprod) will be upgraded to 2025.2.2. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Nov 24, 16:57 UTC
Dec 4, 2025
Exder - Maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 17:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 17:00 UTC
Scheduled - This notification is for upcoming scheduled maintenance for Exder. During the maintenance window the service will be unavailable.
Dec 4, 16:47 UTC
Dec 3, 2025
RPA – Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 17:19 UTC
Scheduled - Please note that scheduled maintenance is planned for December 3, 2025, from 10:00 to 16:00 UTC.

During this time, no service impact is expected.

Thank you for your attention.

Best regards,
The RPA Team
Dec 2, 11:45 UTC
Dec 2, 2025
Printix - Upcoming scheduled maintenance notice
Update - The scheduled maintenance has been completed.
Dec 2, 14:50 UTC
Completed - The scheduled maintenance has been completed.
Dec 2, 13:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Dec 2, 12:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 12:00 UTC
Scheduled - A maintenance window is scheduled for the 2nd of December, 12 pm UTC.
No downtime expected.

Printix Go Lexmark 2025.3.0.22 (and Go Lexmark Capture 2025.3.0.14) will be deployed, allowing support for Lexmark firmware 250 (xxxxx.250.xxx). This new version of Printix Lexmark Go should be installed prior to the firmware upgrade.

Thank you,
Your Printix Team
Dec 1, 11:48 UTC
Dec 1, 2025
TTA Cloud - EMEA Dev Upgrade
Completed - The scheduled maintenance has been completed.
Dec 1, 18:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:00 UTC
Scheduled - The *.ttaeu.dev.tungstencloud.com dev environment will be upgraded to 2025.2.2. This will result in a complete outage of all dev environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.2 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Nov 24, 16:56 UTC
AP Essentials - Slow Performance
Resolved - The performance of the service has now returned to normal.

Sorry for any inconvenience this may have caused.
Dec 1, 16:22 UTC
Identified - We are currently experiencing performance issues with AP Essentials. We’re sorry for the disruption this is causing.

Our team has identified the cause and is actively working to resolve the issue as quickly as possible. We’ll provide an update once the service is fully restored.
Dec 1, 10:19 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Printix - Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Nov 27, 16:45 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 27, 15:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 14:45 UTC
Scheduled - A maintenance window is scheduled for November 27th, 2:45 PM UTC. No downtime expected. Fixes for the following issues will be deployed:

Optional Power PDF functionality is now available for tenants who choose to enable it
Sites and Printers pages are slow to load and navigate.

Thank you,
Your Printix Team
Nov 26, 14:50 UTC
Nov 26, 2025
Printix - Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Nov 26, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 10:00 UTC
Scheduled - A maintenance window is being scheduled for the 26th of November at 10:00 AM UTC. No downtime is expected with this update. Fixes for the following issue will be deployed:

23716: Chromebook users (and other tenantless sign-ins) are not being registered as active.
What is an active user:
https://docshield.tungstenautomation.com/Printix/en_US/help/partner/Printix_partner/c_tenant_properties.html

Thank you,
Your Printix Team
Nov 24, 15:02 UTC
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

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