All Systems Operational

AP Essentials ? Operational
90 days ago
99.99 % uptime
Today
TotalAgility ? Operational
90 days ago
100.0 % uptime
Today
Printix ? Operational
90 days ago
99.99 % uptime
Today
eInvoice Network ? Operational
90 days ago
100.0 % uptime
Today
Supplier Portal ? Operational
90 days ago
100.0 % uptime
Today
eInvoice Connect ? Operational
90 days ago
100.0 % uptime
Today
RPA ? Operational
90 days ago
100.0 % uptime
Today
SignDoc ? Operational
90 days ago
100.0 % uptime
Today
Exder ? Operational
90 days ago
100.0 % uptime
Today
Power PDF Cloud Licensing Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

TTA Cloud - EMEA Dev Upgrade Oct 30, 2025 20:00 - Oct 31, 2025 00:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 31, 2025 - 18:05 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 31, 2025 - 12:54 UTC
Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 30, 2025 - 15:19 UTC
Scheduled - The *.ttaeu.dev.tungstencloud.com environment will be upgraded to 2025.2.1 This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Sep 12, 2025 - 20:31 UTC

TTA Cloud - EMEA Lower Upgrade Nov 7, 2025 20:00 - Nov 8, 2025 00:00 UTC

Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 30, 2025 - 15:20 UTC
Scheduled - The *.ttaeu.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, dev6, dev7, dev8, uat, modeltrain, preprod) will be upgraded to 2025.2.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Sep 12, 2025 - 20:35 UTC

TTA Cloud - EMEA Dev Upgrade Nov 21, 2025 20:00 - Nov 22, 2025 00:00 UTC

The *.ttaeu.dev.tungstencloud.com dev environment will be upgraded to 2025.2.2. This will result in a complete outage of all dev environments during the maintenance window.
Posted on Oct 17, 2025 - 17:03 UTC

Printix - Backend Maintenance Nov 22, 2025 09:00-15:00 UTC

Printix maintenance is scheduled for 22nd November from 09:00 to 15:00 UTC.

This maintenance is for backend system upgrades and improvements. During this time, you may experience a brief service outage.

We’re sorry for any inconvenience this may cause.

Posted on Nov 13, 2025 - 07:16 UTC

TTA Cloud - EMEA Lower Upgrade Nov 25, 2025 20:00 - Nov 26, 2025 00:00 UTC

The *.ttaeu.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, dev6, dev7, dev8, uat, modeltrain, preprod) will be upgraded to 2025.2.2. This will result in a complete outage of all lower environments during the maintenance window.
Posted on Oct 17, 2025 - 17:05 UTC

TTA Cloud - EMEA Live Upgrade Dec 6, 2025 16:00-20:00 UTC

The *.ttaeu.tungstencloud.com live environment will be upgraded to 2025.2.2. This will result in a complete outage of all live environments during the maintenance window.
Posted on Oct 17, 2025 - 17:08 UTC
Nov 17, 2025

No incidents reported today.

Nov 16, 2025

No incidents reported.

Nov 15, 2025
Completed - The scheduled maintenance has been completed.
Nov 15, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 16:00 UTC
Update - Please be advised that the upgrade to 2025.2.1 has been postponed. Further updates will be provided here once the new schedule is available.
Oct 30, 15:20 UTC
Scheduled - The *.ttaeu.tungstencloud.com environment will be upgraded to 2025.2.1. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2025.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

Sep 12, 20:39 UTC
Nov 14, 2025

No incidents reported.

Nov 13, 2025
Resolved - This incident has been resolved.
Nov 13, 16:49 UTC
Investigating - We are currently experiencing a delay with the Capture Scanning service. We are actively working to resolve the issue.

Sorry for the inconvenience

Nov 13, 12:30 UTC
Completed - The scheduled maintenance has been completed.
Nov 13, 10:58 UTC
Verifying - Verification is currently underway for the maintenance items.
Nov 13, 10:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 10:00 UTC
Scheduled - A maintenance window is being scheduled for the 13th of November at 10 AM UTC. No downtime is expected with this update. Fixes for the following issue will be deployed:

961471: Data Extract failures against own Analytics database which also led to long completion time.

Thank you,
Your Printix Team

Nov 11, 17:21 UTC
Nov 12, 2025
Completed - The scheduled maintenance has been completed.
Nov 12, 06:38 UTC
Scheduled - We will be performing scheduled maintenance on 11th November from 18:00 to 00:00 UTC.
During this time, some customers may experience temporary interruptions when accessing the service.

We’re sorry for any inconvenience this may cause.

Nov 11, 16:53 UTC
Nov 11, 2025

No incidents reported.

Nov 10, 2025
Resolved - The performance issue affecting some customers has been resolved. We’ll continue to monitor performance to ensure stability.

Thank you for your patience while we worked through this issue.

Nov 10, 09:28 UTC
Identified - We are still experiencing performance issues affecting some customers. However, our team has made progress in identifying and resolving the underlying causes. We’re continuing to work toward full resolution as quickly as possible
Oct 31, 16:01 UTC
Investigating - We’re currently experiencing performance issues affecting access to the Supplier Portal for some customers. Our team is actively working to restore normal service as quickly as possible.

We appreciate your patience and will provide an update once everything is back to normal.

Oct 28, 09:24 UTC
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Postmortem - Read details
Nov 6, 09:20 UTC
Resolved - This incident has been resolved.
Nov 4, 10:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 4, 09:57 UTC
Investigating - We are currently experiencing a delay in processing for AP Essentials. Some files are taking longer than normal to be processed. Our team is actively investigating the issue and working to restore normal processing times as quickly as possible. We appreciate your patience and will provide an update once the issue is resolved.
Nov 4, 09:16 UTC
Nov 3, 2025
Resolved - This incident has been resolved.
Nov 3, 13:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 12:33 UTC
Investigating - We are currently experiencing a delay in processing for AP Essentials. Some files are taking longer than normal to be processed. Our team is actively investigating the issue and working to restore normal processing times as quickly as possible. We appreciate your patience and will provide an update once the issue is resolved.
Nov 3, 11:51 UTC