All Systems Operational

Scheduled Maintenance

TTA Cloud - EMEA Lower Upgrade May 15, 2026 19:00-23:00 UTC

The *.ttaeu.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, dev6, dev7, dev8, uat, modeltrain, preprod) will be upgraded to 2026.2.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights

Posted on Apr 17, 2026 - 16:36 UTC

Printix 2026.1 Deployment May 16, 2026 08:00-20:00 UTC

Printix 2026.1 will be deployed May 16, 2026.

What’s New in Printix 2026.1

Platform Enhancements

Predictable rollouts:
* Admin control to opt out of automatic Printix client updates and deploy on your maintenance schedule.

WPP readiness, same experience:
* WPP-compatible queue deployment with automated detection and configuration, while maintaining secure release workflows.

Clearer billing accountability:
* Exportable active-user details that show exactly who was counted, by billing period.

MFD Go Client Enhancements

Basic Accounting: Added for Lexmark, Fujifilm platforms
Capture Metadata: Added for Ricoh platform
Capture Scan Setting: Added for HP OXPd platform
Clientless Print Release (Zero Trust): Added for Lexmark, Canon platforms
Zero Trust: Expanded universal updates

Take Note

Automatic Update Settings
Tenants have 30 days after Printix goes live to select how or if they will receive automatic updates. Please take time to evaluate the automatic update settings and select whichever fits best for your organization: “General Version” is the default setting which will provide a generally available Printix Client to your organization. For more information please refer to the Printix 2026.1 documentation once available.

Printix Client Support Policy
As automatic updates get re-enabled it’s important for Tungsten and Printix tenants that Printix clients stay up to date. New feature functionality, security updates and process improvements are contained in almost every update of Printix Client. Tungsten will begin to enforce a policy related to automatic updates where we will support the current release along with two full releases back of Printix Client. Versions outside of these releases will be treated with “Limited Support”. Updates will be made to Tungstens support lifecycle page shortly.
https://knowledge.tungstenautomation.com/bundle/z-kb-articles-salesforce1/page/19235.html

Posted on Apr 22, 2026 - 14:12 UTC

TTA Cloud - EMEA Live Upgrade May 30, 2026 18:00-22:00 UTC

The *.ttaeu.tungstencloud.com environment will be upgraded to 2026.2.1. This will result in a complete outage of all environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights

Posted on Apr 17, 2026 - 16:39 UTC

New Printix IP addresses for Azure cloud storage Jul 16, 2026 10:00-11:00 UTC

Tungsten has added new IP addresses related to cloud storage for additional redundancy. These IP addresses will be enabled on July 16th. Organizations who use Azure cloud storage should now add the following IP addresses to their Azure Firewall configuration:

51.138.117.189

4.245.85.136

51.105.161.29

Please review Printix documentation for further details.
https://docshield.tungstenautomation.com/Printix/en_US/help/admin/Printix_admin/t_how_to_add_azure_blob_storage.html

Posted on Apr 22, 2026 - 13:33 UTC
May 9, 2026

No incidents reported today.

May 8, 2026
Completed - The scheduled maintenance has been completed.
May 8, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 19:00 UTC
Scheduled - The *.ttaeu.dev.tungstencloud.com environment will be upgraded to 2026.2.1. This will result in a complete outage of all dev environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.

If Professional Services (PS) assistance is needed for the TotalAgility 2026.2.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.

See what's in this release here: https://www.tungstenautomation.com/products/totalagility/release-highlights

Apr 17, 16:34 UTC
May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Resolved - This incident has been resolved.
Apr 29, 14:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 14:37 UTC
Investigating - We are investigating an issue where processing times are taking longer than usual.
Apr 29, 14:12 UTC
Apr 28, 2026

No incidents reported.

Apr 27, 2026
Completed - The scheduled maintenance has been completed.
Apr 27, 12:30 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 27, 09:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 08:30 UTC
Scheduled - We will be performing scheduled upgrade on 27th April from 8:30 am to 12:30 pm UTC.
During this time, some customers may experience temporary interruptions when accessing the service.

We’re sorry for any inconvenience this may cause.

Apr 24, 16:12 UTC
Completed - The scheduled maintenance has been completed.
Apr 27, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 10:00 UTC
Scheduled - The certificate for readsoftonline.com which is used in Production tenants only, will be renewed on Monday 27/04/2026 at 10:00 AM UTC. You will need to install the new certificate in your SAP system.

Please refer to instructions on page 13 of the following document on how to renew the certificate in synchronizer:
Tungsten Supplier Portal Synchronizer Installation And Configuration Guide:
https://docshield.tungstenautomation.com/RSSP/en_US/4.9.0/print/TungstenSupplierPortalSynchronizerInstallationAndConfigurationGuide_EN.pdf

If you have any questions or issues please contact our support via the support portal https://support.kofax.com/s/login/ with your existing support account.

Apr 17, 11:50 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026
Completed - The scheduled maintenance has been completed.
Apr 25, 14:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 09:01 UTC
Scheduled - We will be performing scheduled maintenance for RPA. All services remain available during this period. While no impact to availability is expected, you may notice brief periods of slower performance.
Apr 24, 10:32 UTC
Completed - The scheduled maintenance has been completed.
Apr 25, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 09:00 UTC
Scheduled - This notification is for upcoming scheduled maintenance for Tungsten eInvoice Connect.
During this time, you may experience a brief service outage.

Apr 23, 07:52 UTC