Identified - This issue is confirmed and has been traced to authentication between components of the case handling systems for Printix customers. We are unable to provide a resolution time right now but will advise as soon as we have a solution for this. The underlying Printix service remains unaffected by this incident.
Jun 07, 2025 - 09:06 UTC
Jun 07, 2025 - 09:06 UTC
Investigating - Some customers may experience and an "Oops! Something went wrong" error message when attempting to open a service case via their Printix Administrator. There is a link on the bottom of that error message that can be used to create a service case while we investigate this issue.
Jun 06, 2025 - 21:22 UTC
Jun 06, 2025 - 21:22 UTC
AP Essentials
?
Operational
TotalAgility
?
Operational
Printix
?
Operational
eInvoice Network
?
Operational
Supplier Portal
?
Operational
eInvoice Connect
?
Operational
RPA
?
Operational
SignDoc
?
Operational
Exder
?
Operational
Power PDF Cloud Licensing Server
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.