Identified - This issue is confirmed and has been traced to authentication between components of the case handling systems for Printix customers. We are unable to provide a resolution time right now but will advise as soon as we have a solution for this. The underlying Printix service remains unaffected by this incident.
Jun 07, 2025 - 09:06 UTC
Investigating - Some customers may experience and an "Oops! Something went wrong" error message when attempting to open a service case via their Printix Administrator. There is a link on the bottom of that error message that can be used to create a service case while we investigate this issue.
Jun 06, 2025 - 21:22 UTC
AP Essentials
?
Operational
90 days ago
99.95
% uptime
Today
TotalAgility
?
Operational
90 days ago
100.0
% uptime
Today
Printix
?
Operational
90 days ago
99.81
% uptime
Today
eInvoice Network
?
Operational
90 days ago
100.0
% uptime
Today
Supplier Portal
?
Operational
90 days ago
100.0
% uptime
Today
eInvoice Connect
?
Operational
90 days ago
100.0
% uptime
Today
RPA
?
Operational
90 days ago
100.0
% uptime
Today
SignDoc
?
Operational
90 days ago
100.0
% uptime
Today
Exder
?
Operational
90 days ago
99.73
% uptime
Today
Power PDF Cloud Licensing Server
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.