Update - We are progressing with the testing phase of the fix and will provide an update tomorrow.
Feb 12, 2026 - 20:10 UTC
Feb 12, 2026 - 20:10 UTC
Identified - A fix for this issue is being tested and we will provide a daily update.
Feb 11, 2026 - 13:44 UTC
Feb 11, 2026 - 13:44 UTC
Update - We are aware that some customers may be experiencing slow performance. We are continuing to investigate this issue.
Feb 10, 2026 - 05:28 UTC
Feb 10, 2026 - 05:28 UTC
Investigating - We are aware of an issue with slow performance for eInvoice Connect. Our team is actively working on a resolution.
Feb 09, 2026 - 16:55 UTC
Feb 09, 2026 - 16:55 UTC
AP Essentials
Operational
TotalAgility
Operational
Printix
Operational
eInvoice Network
Operational
Supplier Portal
Operational
eInvoice Connect
Degraded Performance
RPA
Operational
SignDoc
Operational
Exder
Operational
Power PDF Cloud Licensing Server
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
TTA Cloud - EMEA Lower Upgrade Feb 13, 2026 17:00-21:00 UTC
The *.ttaeu.dev.tungstencloud.com lower environments (dev2, dev3, dev4, dev5, dev6, dev7, dev8, uat, modeltrain, preprod) will be upgraded to 2026.1.1. This will result in a complete outage of all lower environments during the maintenance window. All TotalAgility customers will need to upgrade their integration servers and transformation designer after maintenance is complete.
If Professional Services (PS) assistance is needed for the TotalAgility 2026.1.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Posted on Dec 12, 2025 - 21:16 UTC
If Professional Services (PS) assistance is needed for the TotalAgility 2026.1.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Posted on Dec 12, 2025 - 21:16 UTC
APS maintenance - EU Feb 17, 2026 16:30-18:30 UTC
We will be performing scheduled maintenance for AP Essentials to improve our systems. All services remain available during this period. While no impact to availability is expected, you may notice brief periods of slower performance.
Posted on Feb 11, 2026 - 12:34 UTC
Posted on Feb 11, 2026 - 12:34 UTC
TTA Cloud - EMEA Live Upgrade Feb 20, 2026 20:00 - Feb 21, 2026 00:00 UTC
The *.ttaeu.tungstencloud.com environment will be upgraded to 2026.1.1. This will result in a complete outage of all live environments during the maintenance window. It is recommended that all TotalAgility customers upgrade their integration servers and transformation designer after maintenance is complete.
If Professional Services (PS) assistance is needed for the TotalAgility 2026.1.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Posted on Dec 12, 2025 - 21:26 UTC
If Professional Services (PS) assistance is needed for the TotalAgility 2026.1.1 upgrade, please contact PS as early as possible before the scheduled upgrade day.
Posted on Dec 12, 2025 - 21:26 UTC
Printix - Update Go clients for Lexmark & Ricoh Mar 1, 2026 00:00-00:01 UTC
Summary:
We strongly recommend updating to the latest Printix Go for Lexmark and Printix Go for Ricoh clients (2025.4). New releases include TLS/security enhancements and improved compatibility with current Lexmark/Ricoh device firmware.
Why this matters:
• Latest clients include updated security hardening
• Designed to align with the latest Lexmark & Ricoh firmware behaviour
• Older client versions may rely on older security mechanisms and can increase vulnerability exposure
Impact:
• No immediate service interruption is planned.
• Older clients may continue to function, but support for older Go client versions will be discontinued over time as the platform and device firmware evolve.
• Staying current is the best way to reduce security and compatibility risk.
Action (recommended):
Update your device clients using the instructions below, or via accessing the Software page in your Printix tenant.
Printix Go guides:
Printix Go for Lexmark
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/t_how_to_manually_install_go_lexmark.html?h=Lexmark%20Printix%20Go)
Printix Go for Ricoh
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_go_ricoh_how_to.html?h=How%20to%20Install%20Ricoh%20Printix%20Go)
Printix Administrator Help
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_introduction.html)
Need help? Use the Printix Administrator Help resources above or contact Printix Support for assistance.
Thank you for your continued support.
Best Regards,
The Printix Team
Tungsten Automation
Posted on Jan 22, 2026 - 13:47 UTC
We strongly recommend updating to the latest Printix Go for Lexmark and Printix Go for Ricoh clients (2025.4). New releases include TLS/security enhancements and improved compatibility with current Lexmark/Ricoh device firmware.
Why this matters:
• Latest clients include updated security hardening
• Designed to align with the latest Lexmark & Ricoh firmware behaviour
• Older client versions may rely on older security mechanisms and can increase vulnerability exposure
Impact:
• No immediate service interruption is planned.
• Older clients may continue to function, but support for older Go client versions will be discontinued over time as the platform and device firmware evolve.
• Staying current is the best way to reduce security and compatibility risk.
Action (recommended):
Update your device clients using the instructions below, or via accessing the Software page in your Printix tenant.
Printix Go guides:
Printix Go for Lexmark
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/t_how_to_manually_install_go_lexmark.html?h=Lexmark%20Printix%20Go)
Printix Go for Ricoh
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_go_ricoh_how_to.html?h=How%20to%20Install%20Ricoh%20Printix%20Go)
Printix Administrator Help
(https://docshield.tungstenautomation.com//Printix/en_US/help/admin/Printix_admin/c_introduction.html)
Need help? Use the Printix Administrator Help resources above or contact Printix Support for assistance.
Thank you for your continued support.
Best Regards,
The Printix Team
Tungsten Automation
Posted on Jan 22, 2026 - 13:47 UTC
APS Important notice Mar 31, 2026 00:00-00:01 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jan 23, 2026 - 09:32 UTC
Jan 23, 2026 - 09:32 UTC
Scheduled -
SFTP connector IP address change
Starting March 31, 2026, Tungsten AP Essentials will use new IP addresses when connecting to your SFTP server. If you restrict access by IP address, you must update your network configuration before this date.
As of March 31, the old IP addresses will no longer be used.
For more information visit: https://docs.readsoftonline.com/help/eng/partner/admin-center/c_the_target_system_configuration_dialog_sftp_settings.html#rso131220017_the_target_system_configuration_dialog__sftp_settings__ip_addresses
Jan 23, 2026 - 09:31 UTC
Starting March 31, 2026, Tungsten AP Essentials will use new IP addresses when connecting to your SFTP server. If you restrict access by IP address, you must update your network configuration before this date.
As of March 31, the old IP addresses will no longer be used.
For more information visit: https://docs.readsoftonline.com/help/eng/partner/admin-center/c_the_target_system_configuration_dialog_sftp_settings.html#rso131220017_the_target_system_configuration_dialog__sftp_settings__ip_addresses
Jan 23, 2026 - 09:31 UTC